To meet the challenge of providing accurate information about state healthcare plans for elderly, disabled, and low income New Yorkers, the ICAN website accommodates the needs of diverse user groups: an aging population, disabled computer users, low-vision and low-literacy individuals, as well as youth, and speakers of nine non-English languages. The site’s responsive design offers lightweight action-oriented layouts for phones, and comprehensive search, filter, and interview-style interfaces for large screen visitors. The site is accessible and friendly, offering quick answers and personalized help. Some features include: a map-based agency search, events calendar, knowledge base search with filters, live chat, and a guided interview tool.
Visit the site at ICANNYS.org.